-snip-
Ok this is the currency restricted of your coins.
Now, can you share maybe a discussion while you're chatting why you cannot withdraw and the reason from them? It's not fully conversation. Cause your screenshoot chats ended you're asking and not the asnwer from their part.
The chats is still not finished but you already share the picture, since you also mentioned they're ignored you should have a continue chats with them feel to sharing image from no.2 screenshot continue from those word. So, we know the situation.
The rest of the chat is me asking for my money, and them keep telling me that I must email them, which I have multiple times. There is literally no support, and they have stolen my money as of right now.
Also if you view my screenshots, you can clearly see I am telling them I can't withdraw anymore and my account is suspended. Please read before posting.