Quote from: thoken12 on September 23, 2025, 01:55:29 AM

Latest update:

Checked my disabled Stake account today, and they have now removed all my winnings from the blackjack session, reset the balance to my deposit, and withdrawal is still disabled. They literally stole all my winnings AND my initial deposit can't be withdrawn. This is absolutely crazy.

Oh, and not to mention, they did all of this and completely ignoring my emails.

I wish I was making this up: https://imgur.com/a/on6eArQ

Update, they are saying I am card counting on online blackjack Grin

Quote

Hello,

Stake maintains a zero-tolerance policy towards any form of advantageous gameplay, such as card counting. Your account has been identified not once, but multiple times by our provider as engaging in such activity.

Under Suspension and Closure by Stake, section 4.19 & 4.21 in our Terms of Service - of which you agreed to upon signup, Stake reserves the right to close a users account and in many cases, confiscate any applicable winnings or available funds. As a result of your deliberate activity, your account has been closed. The profits derived from your SOL Card-Counting Gameplay & SOL VIP Benefits and Rewards have furthermore been confiscated, amounting to ~77.403 SOL.
Stake is allowing you the opportunity to withdraw your initial SOL Deposit of 74.999 SOL. You may login and withdraw this at any time - however afterwards, your account will be permanently restricted.

As outlined in our Terms, any future violations may result in the indefinite withholding of all funds, including deposits, particularly if they are linked to card counting or associated account activity. If you are involved in a card-counting group, we strongly advise ceasing all activity on our platform to avoid permanent fund confiscation.

Kind regards,
Tristan

Your quote also has already mentioned the reason, so what else could you have wanted form them, that is why we need to understand the reason why we have to understand reading on their terms and conditions and see that we don't violates the rules when gambling, honestly when most people report for situations like this, they are mostly as a result of their violation, because the security system will detect for such and also, the team will take up action by restricting the account form certain features.