Can someone please explain why a bitcoin refund takes DAYS to process...
Has anyone else encountered this? they emailed me this offer out of the blue, when i first asked for my refund i asked for bitcoin and they denied me as i only have 1 neptune preorder(mid apr)...now they voluntarily offer bitcoin refund instead of cash...something smells fishy to me...
i feel like they are just waiting a couple days so they can refund me at highest possible exchange rate.?
~thanks
Just an interesting little detail. The mail you received is signed by Anna Jagdhar who is "Customer Service Team Leader" at KnCMiner AB.
Previously, she worked as "Head of Fraud Department" at Govitall. There, she "planned and developed anti-fraud strategies and maintained fraud rate below 0.1%." When I read about them in several forums, it becomes obvious why she kept the fraud rate this low: They didn't want to have any competitors: "Fraudulent", "scummers", "spammers" and alike are amongst the more friendly terms I find regarding her former employer. Seems KnC wanted to hire someone with an expertise.