Did anyone get an email or letter that knc changed their T&C? I have a copy of their t&c that states there is a 12 month warranty on their products. If you look now they only state 3 month warranty. This should also be a red flag for ALL orders with them not just fail joops . Neppys, Titians etc etc.
Maybe they had 12 months for Jupiters and now they have 3 months for Neptunes and Titans.
That is the reason why KNC don't deliver with a contact plug. If there was a contact plug, according to the EU rules, suppliers are forced to give 2 years warranty, no matter what the Terms and Conditions are. Even Apple, they advertised with "one year warranty" and "you can buy an extra year warranty to make it 2 years". The European court forced Apple succesfully to give every customer in the EU 2 years full warranty without extra payment because the iPhone could not be used with the delivered loader. The delivered loader has a contact plug. So every product with a contact plug has standard 2 years of warranty in the EU, no matter where produced.
My question is: If they changed their T&C without notifying the customers of the change does that constitute a "Breach of Contract"?