They really not want to refund, even If I ask for lower refund than paid!
Dear Customer,
You have contracted us to manufacture a bitcoin miner. We cannot "unmanufacture" it to refund you.
Your order has been manufactured and we'll ship it to you shortly.
Regards!

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I have send a REFUND request for my (Batch 1) Orders #2120 and #4421 right now via the BlackArrow Ticket System as well as per PM here on Bitcointalk.org referring to the Ticket IDs. I paid for the X-3 back in November 2013. I still got no shipping or anything else.
For me, the refund is the better way due to customs and other taxes and high power costs (Europe) in the future of this issue.
If there is no refund answer from BlackArrowSoftware (HK, first order) or Destino Limited (UK, X-3 PSU order) until this month I call a lawyer.
May THIS is the answer:
I asked for a refund but BlackArrow told me they "ship within the next few days". I want to get a refund instead of the product.
BA told you? E-mail? Screen (proof) please....
Thx!
They told me this after my refund request tonight and only here the blackarrow in this forum. No real proof is possible.
