Quote from: HerrAndreas on May 16, 2014, 12:05:33 PM

Quote from: hitbtc on May 04, 2014, 09:25:05 AM

Quote from: jhk753 on May 02, 2014, 10:18:38 PM

Quote from: hitbtc on April 23, 2014, 05:08:10 PM

Quote from: HerrAndreas on April 22, 2014, 10:47:13 PM

I am not gotmilk, but I do have some questions which I would very much like you to answer.

1. What is the street adress of your companies hq?
2. please referr to an official document of your companies registration.
3. what is the name of the ceo?
4. are you audited by a third party? and if what is their name?

I would seriously consider trading at a volume of about EUR 5-10k per week on your platform, if you would please share the requested information.

Dear HerrAndreas,

Could you please specify whether you already are our customer? Are you already using our basic limits 2 000 EUR/USD per day and 10 000 EUR/USD per month? If not, we would like to ask you to try our platform and decide whether you are comfortable with the interface and perhaps give us your feedback.

Generally speaking, we have three standard limits:
2K EUR/USD daily \ 10K EUR/USD monthly
10K EUR/USD daily \ 50K EUR/USD monthly
50K EUR/USD daily \ 250K EUR/USD monthly.
We use the standard compliance procedure in order to assign a new status by asking you to provide an information about you as well as we provide you an information about us, and, of course, we confirm our reliability by our excellent work.

For transactions exceeding 1M per month we have an individual customer service - we not only provide all the necessary information but also meet face-to-face to establish a successful joint business. After signing NDA with the parties involved we disclose them an information on audits, licensing and management.

Our HQ is located in Copenhagen, Denmark and our R&D office is in Tallinn, Estonia. Our postal address will be published on May 1st.

You can also meet our representative during the Bitcoin Conference (bitcoin2014.com) on May 15 in Amsterdam.

Thank you for choosing our service,
The "hitbtc" team

hitbtc where is your postal address ?

Dear jhk753,

Thank you for interest.
Our official postal address is:

Orestad boulevard 73
2300 Copenhagen
HITechnologies K/S
[...]

Hello hitbtc,

I must say I am very happy with the speed of your support replies, concerning the withdrawal problems and also my questions regarding the "trusted" account status. Also the withdrawals went through in an extremly timely manner.

Thank you also for publishing your hq office adress.
This is something which means much to people trusting (or considering to trust) you with the funds they trade at your exchange.
I would still like you to give a little more information.

1. Since "K/S" is the danish equivalent to a registered german "Kommanditgesellschaft" or a "private limited partnership" in english speaking countries you must have a CVR Number in denmark. What is this number?
Apart from that there must be at least one general partner whose liability is not limited with his investment in the company but unlimited. This information I believe has to be public for a registered company of your kind. Who is this?

2. Please also elaborate on why the postal adress to send notarized documents to qualify for a "trusted" account is not an address of your company, but an estonian translation service provider (http://www.interlex.ee/lang/en/) which apparently has no direct business connection with your company.

thanks in advance for your time and understanding how important the answers to these questions are for anyone considering to trust your company with their bitcoins and Euros,

HerrAndreas.

Dear HerrAndreas,

We understand your concerns and we assure you that Hit Technologies is a legitimate Danish company you can look up in the Danish company registration directory. We do not feel that a forum is an appropriate place to post business numbers or any other information which concern the internal structure of the company. We invite you to contact us directly by e-mail at compliance@hitbtc.com.

As far as the agency you have mentioned it is common business practice used by many other companies. We do not understand your comment or question in that respect. Also we find that this contradicts our privacy policy as this reveals your personal activities on hitbtc.