Quote from: jamesc760 on May 18, 2014, 04:42:55 PM

Quote from: Tbonekilla on May 18, 2014, 04:34:55 PM

Quote from: jamesc760 on May 18, 2014, 04:21:14 PM

I was PM'd asking how all this happened. Here's a recap:

I ordered an S1 on April 30, 2014.
Bitmain shipped it via UPS on May 2, 2014
UPS updated on the web that it was to be deis yhe chance ivered on May 6, 2014
For the following 10 days, UPS kept updating on the web that it was to be delivered the next day.
On May 15th/16th, 2014, UPS issed a loss claim.
I emailed Bitmain about getting a refund on May 17, 2014.
Bitmain responded by offering me a replacement S1 and 3 x 0.05 coupons on May 17th/18th, 2014.

I will update this post with more info in the coming days.

That is great customer service. You got same day turnaround. The moment UPS called it quits they replaced the unit and offered you transferable coupons. Nowhere on their website do they offer refunds. Nowhere on their website they guarantee profit margins. This is the chance you take when you order anything that will be shipped. Next time buy one from a retail store.

Are you for real? Show me a retail store where you can buy a miner? Tigerdirect doesn't count, due to BFL connection.

Here you go: http://www.microcenter.com/product/431763/AntMiner_S1_180GH-s_Standalone_Bitcoin_Miner