Quote from: poon-TANG on May 19, 2014, 04:06:58 AM

Quote from: jamesc760 on May 18, 2014, 04:57:45 PM

Quote from: alexrossi on May 18, 2014, 04:52:55 PM

Quote from: jamesc760 on May 18, 2014, 04:14:05 PM

It's almost a done deal at this point. Bitmain is firm on not giving me any refund, only replacement unit to be shipped tomorrow along with 3 coupons x 0.05 valid for 15 days. I'm giving up my fight for refund. I just want to resolve this, cut my loss as soon as possible, as each day my loss mounts bigger and bigger.

At least Bitmain has responded quickly AFTER UPS issued the loss claim.

Personally i would have insisted in a refund, cause you have already lost a lot of time that won't help in your ROI

I would rather they gave refund, but they won't budge. Frankly, I need to cut my losses at this point.

Good luck getting any refund from UPS. My dad shipped some speakers and they got all smashed up. He insured them and UPS told him it was not packed correctly so he would not get his money back.

In this case the parcel has been lost, so i expect more collaboration from UPS, especially if the parcel was insured.