Quote from: inBitweTrust on May 20, 2014, 11:50:45 AM

Quote from: joshuad31 on May 15, 2014, 04:50:58 PM

Ok so I received two of my hardbits today. I would like to direct people to the users manual which is located here:
http://www.hardbit.cn/index.php/downloads

The problem I have is this:
1. No way to upload your own private key. You must use the private key that comes with your wallet. This means we need to rely on a third party hardbit.cn to assure us that the private key they generated was either destroyed or is kept somewhere securely.
2. No way to download the private key on the wallet without using their proprietary backup system.
3. No way to via a usb connection transmit data to / from the device.

Seems like the the private keys are generated automatically by the wallet when setup. They still needs to open up the software and how it works for trust to be established.

I will say this that they were quick to process my refund. They refunded my shipping and handling. When I pointed out that I wasn't happy that their source code was not open source and there were trust issues they stated that maybe sometime in the future they would like to use open source source code.

This company is genuinely trying to offer value in the bitcoin space I just am not interested in this particular approach. But their honesty is a positive. They would do much better if they decided to create online videos showcasing their product and how to use it. If I could have seen one I would have saved them the trouble of the return process.

Joshua