Post
Topic
Board Service Announcements (Altcoins)
Re: [ANN][EXCHANGE] Poloniex - Crypto Exchange with BTC/NXT
by
crackfoo
on 21/05/2014, 13:52:53 UTC
Create a Support Ticket http://poloniex.freshdesk.com/ 14:00 back and the answer is still no
is this normal? where a support?

I would caution people against using poloniex. I recently had a locked out email account and went to several exchanges to update my new email address. Mintpal updated my account in less than 2 hours. So far with poloniex it has been 36 hours+ and the reply I got was to check my locked out email inbox for instructions. So let me get this right, >>I am supposed to access a locked out email account to update my email?<< The level of stupid @ poloni support is astonishing. Thanks Angela you are doing a great job over there!

I wouldn't update your email address either. Who's to say you are who you're saying you are? The problem is you and your locked email account, not the exchange.