Quote from: gjpminingco on May 23, 2014, 03:16:55 AM

As another heads up - Bitmain have recently upgraded their support capabilities, locations etc.. I'd had the pleasure to use their support services recently and I couldnt be happier, they were brilliant

More details on their new support contacts (if anyone else needs them) :
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Bitmain Technologies
Warranty Department
3700 QUebec Street Suite 100239
Denver, Colorado 80226
USA

Telephone number: 1-844-248-6246

or for the European Region

Bitmain Technologies
department 119,
143 kingston road,
London, SW19 1LJ,
United Kingdom

Telephone Number: +44-020-30024099

For US customers Please include our telephone number 1-844-248-6246 on the shipping label.

and for the European Region

Please include our telephone number +44-020-30024099 on the shipping label.

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Until I see it on Bitmains web site or backed up by Bitmain's userid on these forums I would be very dubious and careful about this.