Quote from: GatorJMT on May 23, 2014, 05:12:57 AM

suchpool shut down with the following message "The new wallet keep failing to create transaction, i have to do it manualy, its a pain, stratum and payout stopped till dev fix this!"

Huh

This matter has already been discussed with Suchpool yesterday. We feel like their statement of "till dev fix this" is premature - we are by no means convinced that this is a problem with the wallet (also not ruling anything out).

Suchpool said:

Most of their automated payouts work fine. Only every once in a while the payout produces an error
They have experienced the exact same issue with a different coin in the past
When they manually pay out the exact same transaction that had previously failed, it works fine
They have literally stated that they are too busy with DRK to spend time on this

On top of that, we are not able to reproduce the problem they are having. We have sent numerous payments between different wallets, none of which produced an error.

With that said: the chances that this is a wallet related problem seems rather small. At the other hand, we aren't ruling anything out, and our devs are currently investigating this matter. It's simply premature to conclude anything while there is a significant chance that the problem is on the pool's side.

I also want to emphasize that we aren't blaming Suchpool for being too busy with their DRK pool. From a commercial standpoint it simply makes sense that they give priority to a coin that has a much higher hashrate. It would just be nice if they would not draw premature conclusions about the wallet being at fault until there is a reasonable certainty that this really is the problem.

Our most recent suggestion to Suchpool has been that they try to reindex the blockchain on their wallet to see if this resolves the problem. We haven't heard back from them yet about this (timezone differences, their admins appear to be sleeping at the moment), but we will continue to work with them on this when they are available. Additionally, our devs are trying to find a way to reproduce the problem on other wallets (since if we know that the problem doesn't only occur on their wallet, that would be reason to believe it's not just a problem on their end). Also, if anyone else is experiencing a similar issue, please report the specifics so we can investigate.

In the meanwhile, we recommend miners to consider solo mining (e.g. mining directly to your wallet rather than through a pool). If anyone needs assistance with setting this up, please let us know, we'd be glad to lend a hand.