Quote from: kleeck on May 30, 2014, 07:25:57 PM

Quote from: rangerbob21 on May 30, 2014, 03:45:57 PM

Quote from: faxfan2002 on May 30, 2014, 07:14:57 AM

Quote from: faxfan2002 on May 29, 2014, 10:24:47 AM

I can understand that, but when they say you'll get shipment and tracking on the 27th that's kinda what I expect. Anyway I'll keep chasing...

Well I've tried email to the website, PM's on here and phone calls - nothing sadly. Eager to take BTC but not to provide any further communications. I'll be requesting refund at COB today if I don't at least get an acknowledgement of communications. Pretty shocking really.

What makes you think any new request, especially for a refund, is going to get any response?

My card is now dead, it never hashed to the minimum spec and no one from VMC or Ken has responded and probably never will, if recent history is any guide. VMC could have been something good if only someone, anyone would put on the customer service hat for a day and answer some requests...

Edit- I received a blurb from Ken on the VMC site that the warranty is 10 days for DOA. I am not sure if this is Ken's way of saying "tough shit" on a card that died within this 10 day period and never performed as advertised or if this is a general statement, so I responded with how to process the replacement of the card that died within this 10 day period. We shall see...

Interesting. I think this is the first recorded case of DOA, then. Many had issues with setup but I don't think anyone has had a board simply die yet. Keep us updated.

Unrelated:

Quote from: MrTeal on May 30, 2014, 02:24:28 PM

Quote from: ZBC3 on May 30, 2014, 02:01:14 PM

Ill definitely give it a shot when I get home. One board at 440 and the other at 350.
Do you think using the stock fans on the H100i may be part of the reason why my hash rate is a little low? Hopefully your tool will help me with my other problem of tightening the pump onto the chips.

The problem is cgminer, the old versions don't have the --hfa-hash-clock command and forces the cards to run at 550MHz (~400GH/s)

There's a couple tools that will be coming out. One is a generic HF tool that allows the voltage to be set, while the other provides stats for the Habaneno. Let me ping Gateway on our program, I know he was making some changes to it but I think they were primarily cosmetic.

This might be relevant for some of you guys. I recommend keeping an eye on the Habanero thread for other information on the Hashfast clones. Of course, some of the info might be specific to the Hab. board.

My board was not DOA, it just died in the 10 day timeframe. Just for clarity.