It is after 8PM Eastern so there is no active support at the current time, we don't have or promise 24/7 support. I will however have someone contact you by email to make arrangements. There was a delay which prevented the wire from going out the same day. To give us a larger window to avoid this in the future I have changed the cutoff time from 5PM Eastern to 4PM Eastern. If possible the wire will be cancelled and you can make an alternate withdraw request by PayPal.