Quote from: edgar on June 03, 2014, 10:27:09 AM

have you contacted bitpay (assuming you paid thru them)

elyse giles is a very helpful person who has got me a promise of a bank transfer today - i am still waiting for it but i have received 3-4 emails from cointerra indicating it is literally 'being processed now'

i decided to wait before posting this and in the meantime it was refunded.

the cash is now in my account.

the person who contacted me advised using this email.

jc@cointerra.com

Good Luck All, and get in touch with BitPay if you can - i cant express my appreciation for their input.

Ed.

seems i lost 100GBP in the exchange but i can live with that..... just.

Hello Ed,

Congrats on your successful CoinTerra refund! From reading your methodical approach with respect to your refund request, I had a strong feeling that you would receive your refund faster than those who simply used the ranting and raving approach. Wink

Cheers!