Quote from: maardein on June 04, 2014, 11:49:16 AM

It will be tough to get what they owe you. I sent them an email regarding the fact that by law they should give consumers a full refund, this was their reply:

Quote

Hello there,

You are not classed as a consumer to us. Our devices are sold and are classed for business use, cryptocurrency mining earnings in the UK is classed as income and is taxable, our units are used purely for mining, therefore every customer is classed as a business-user. It is your duty to register as a business and class your mining earnings from our devices to the relevant governing bodies. As we are selling for business use only therefore our terms of conditions are what you have to comply by as you accepted before you ordered. It is irrelevant if your order is replaced or not.

Regards

Alpha Technology Team

They never told me only businesses should buy their devices. They also never asked for any company information. So I think this is complete rubbish, but the question is will you lawyer up for it?

Having kept an eye on their stuff from day 1, they never stated their equipment was for business use only. They may have since changed their terms, but they made it very clear they were going after the consumer market. They even said so. If they were going after businesses, why would they be here? Why would they be targeting only consumers?

Looks like the lies and coverup are becoming overt. The picture is becoming more and more clear folks:

* Lack of customer support/PR presence (almost a week now)
* Terms of sale have changed
* Product features are being removed after paying for the devices
* Questionable timeline, with inquiries being dodged
* No working chip, and no likelihood of having one before July
* First batch of chips will be of varying quality, with no chance to re-run on a bad batch
* Specs changing wildly with no hardware to support their theories
* Haven't addressed the PSU / CE issues, which are significant issues
* Terms of refund changing
* Refund emails being ignored

Welcome to HashFast 2.0; Best of luck to you guys.