I have exactly the same problem like you ! and the worst part is there is total of 4 module on the miners the first model is actually "dummy" module because the first module only connected power cable but no data connection module !

and the seller has no response to my email ! this is consider a hit and run sales !

and i believe they dont expect return customers !

so in this case do you think i wills still buy from them ?

Here is some example of poor quality and nonfunctional product !

Missing module OMG !!!!!



The cable is fried up ! and split into 2 and that why i cannot access to the miner UI



So there are total of 4 hash board end up only 3 is working because the top hash board is missing the data connection cable !