Quote from: nightengale on June 10, 2014, 05:02:14 PM

It troubles me that they're not diligent about responding to support emails. Payza not available where I'm at and they won't respond to support emails. For this reason I may just let the second payment lapse, I might just rather hold onto that 2.5 BTC and see what happens.

Well assuming we CAN REFUND the alpha terms say 5 months since ordering (see below)

According to their terms (5 months) they do not need to refund at this time (I think they are however but who knows?) here are the terms from their page below

quote

Up to 1 month after receipt of payment: Full deposit, less the cancellation fee, will be refunded.

More than 1 month and up to 3 months after receipt of payment: 75% of the deposit, less the cancellation fee, will be refunded.

More than 3 months and up to 5 months after receipt of payment : 50% of the deposit, less the cancellation fee, will be refunded.

On cancellation you will also be required to pay a cancellation fee of £70 towards handling charges. We will deduct the cancellation fee from the amount due to be refunded to you in accordance with the terms above before we process the refund.

end quote

well i found out 'some?" good news on my 30% down the $405 British Pounds I put down for a Vyper 50mh..(and still have NOT committed to gonna pay by credit card so i have 60 days to bail via amex on the last 70% if need be and/or decide just not to pay when they say cc and all $$ due an't sure yet)

anyway the good news is I thought the 405 British Pounds 30% down payment was around 800 usd...looked up paypal amount and it was exchange rate
wise in Jan when i paid 667.32 usd (hey an't much but something) if i refunded now at 50% loss 333.66 usd with and additional 70 British Pound penalty of $117.31 so a total loss of $450.97..take that from 667.32 I'd get a whopping $216.35 usd back out of my $667.32..again assuming they still allow refunds in that it has been more then 5 months...so even that may no longer be an option for us (alpha terms below)

Now the total to pay yet is 979.99 British Pounds or $1622.48 todays rates should i choose to pay

I called up Amex and asked them if I would have to pay if i decided to refund/dispute because the item did not arrive on time...the nice Amex lady said that is not a problem..you don't get it in the time frame or close to they say...you can get a refund....hmmmmm....

but right now with on my 667.32 down payment only looking at getting $216.35usd back it hardly pays.a LOSS of $450.97..so I guess I can gamble the $$ I could get back of $216.35 and a credit card order amex (with cc protection of 60 days ) and see how I COULD JUST PAY OFF THE LAST 70% with Amex
have 60 days to change my mind in case they do get their act together...and a slim chance of getting the original jan 30% down all back as well if they went belly up

or they go belly up and I lose the 216.35 I coulda got in a refund process with alpha? and amex gives me back the $$ for the last 70% if alpha fails in their promises of July

what the heck ...assuming the amex credit card lady is correct and I can return stuff for not arriving in time..the risk is minimal...i'd have 60 days from payment...and I .may just do it see how it pans out..if it is all gasp "a trap!"
I will then run like the small child I am and 'tattle' to Amex if they try to keep my $$$ w/o delivering on their timeline! (hey i bought from BFL I have little sense that has been proven)

At this point in time with the cc option and amex (assuming they ever allow us to do such) I'll have up to 60 days of fence sitting before getting my $$ back

anyway those are my options (if/when) they get the credit card option up on their site to pay the last 70%

but truthfully full refund I'd have punted by now..good faith or not on alpha's part..it is not looking too rosy

*yea..more fence sitting for another month zowie!)

anyway my take on this

Searing