Quote from: AMT_miners on June 10, 2014, 06:45:33 PM

Quote from: raveneffect2333 on June 10, 2014, 08:37:13 AM

My name is Michael and i have an order with AMT for 2 1.2Th/s units.
These units were purchased in November 2013. My order number is 596. Over this period i have sent ungodly amounts of emails to AMT. The most recent 2 weeks ago i was told they would reply to me the next day. This is after promising me delivery multiple times until just giving up on communication altogether several months ago. I would appreciate a public update on this situation. Why are you recalling and reissuing items that are faulty when you have orders that have not been filled at all. Would you publicly state when my order is set to deliver or when a refund will be in my account. The lawyers are awfully interested.

Michael lives in Australia we can discuss his order.

After the problems we had locally here in Philadelphia, we arranged to have production fulfilled in Europe for Europeans and all other (non-us) clients. We repurchased and shipped over new parts/comps, shipped materials and chips, etc and had the Swiss's CM run the build for us. Miners were stuck in customs from CH to BG for two weeks and we're recently just released, repacked and shipped out.

We've completed shipments to all European clients, and they should be arriving tomorrow or the next day. We'll check on your order as well and get back to via email. Send an email reminder to sales@advancedminers.com

Still no contact from AMT via email since this post. Two emails from myself gone unanswered. Explain this please AMT as its doing more damage to your company then faulty equipment. Lack of communication.