Quote from: bitflower on February 02, 2012, 03:52:12 AM

We have been trying to contact you at the original ticket, giving you the same options. We have been waiting for your response since we can not do anything until you confirm that it is okay to have limited access to your account. Please be aware that you have sent in over 30 tickets which left us with no choice but t close and merge them to the original ticket. We have replied to you there, so please proceed to the original ticket and let us know what you would like to do we can assist you. We appreciate your cooperation.

That's funny, the last 2 posts on my ticket are mine. You guys only just posted on there today.

"Unfortunately, only our management group can unlink Yubikeys but he is unable to do so until the broken Yubikey is returned. If you wish, we can unlink it temporarily as long as you are ok with limited access. You will only be able to access and trade but not withdraw until it is physically mailed back to us.

Thanks,"

This one was my favorite though...

"Our apologies for misunderstanding the issue. You only need to mail the physical Yubikey back if you would like a free replacement. If you just want it unlinked from your account, we can proceed to do so. Please confirm the ownership by providing the last 3 transactions of your account.

Thanks,"