I placed an order with bitcoincigarettes.com on the 23/12/2011 and completed payment the same day, it's now 07/02/2012 and still nothing. I emailed them January 9th as I had still not received the "email notification will be sent to you, once the package is delivered to the mail carrier."

On January 10th I received the following email:

"Hello,

We sorry for the late response.

All these delays are a result of the two weeks winter holidays and the vacation that both our bank and the mail carrier we work with took. They had a very reduced working hours especially for international parcels.

However we managed to get your package to the mail carrier, but we were announced that international packages could be delayed during this time.

As a compensation to all of the delays created during these two weeks, we are offering a 10% off to the orders made until 31 January 2012.

We are again very sorry for all the inconvenience created.

Best regards,

Egor

BitcoinCigarettes.com"

I replied January 11th thanking Egor for his speedy response. Having still not received the item by January 30th I sent another email stating that the item in question had not yet arrived and attached my original order and confirmation of payment, asking what steps would be taken next. I am yet to receive a response to that email, and am posting here as a result of that.

If someone from bitcoincigarettes.com could get in touch with me as soon as possible I'd greatly appreciate it.

Regards,

Graham Greene