Post
Topic
Board Hardware
Re: Cointerra Hardware Support **Unofficial
by
Scrappy Do
on 24/06/2014, 23:44:53 UTC
I got a reply from Cointerra and they have been emailing me trying to help. They first replied with I could not send the board or unit in for repair because I opened the unit and voided the warranty. They attached a pdf for trying to fix my problem with instructions that said to shutdown the unit, remove the cable from J11 on the offline board and then power the unit up. If the LEDs start the unit is all good. Leave the cable off and im done. I did this and the LEDs lit up then they immediately turned off in sequence and only D44 and D45(red) LED's stay lit. Cointerra asked me if the ground cable was connected. Yes it is. Cointerra says he has note seen many units with this d44,d45 led issue and is trying to figure out what is causing it. I have not heard anything else.

UPDATE: Just tried this process a few more times again and noticed only D45(red) stays lit solid

 Ok, now we are getting somewhere. Problem is I have no j11 plug on either board. Where does your j11 cord go? What does it connect to? I am solid red 45 as well now. But get this, an hour ago I reset the machine, and half the board was working! I power stepped it 5-10 times, all was well but only half the board. I then shut the power down in an attempt to get the other half working and bam. Back to dead board. I will say this though, it seems I can only get the board working with 6.48. I have not seen it at all in 6.32 or 7.6 in over a week.

 Please post more info or copy the pdf scriber.. we are getting there, I know we are!