I see this, in my dashboard:
Withdrawals are temporarily suspended for your account (code #BS302bis). Please contact our support service in order to get more details and resolve the issue.
Does anybody know, what that mean?
Withdrawal button is grey, so I can't click on it either.
Hello,
This means that you have been sending invalid shares. Therefore, to unlock your account we will need to analyse your logs. Please, provide to support all possible details (logs, OS, version of miner, etc). As soon as we investigate your case we will unlock your account.
All of this "suspended account", log submission and detailed analysis seems to be without any rational purpose: if a client sends an "invalid" share wouldn't it be dramatically easier to simply reject it on the spot and move on?
It also stands to reason that even if there was a legitimate purpose for suspending accounts, the suspension should be across the board: both payout and
share submission should be disabled. Leaving share submission in place while payout is explicitly disabled is getting very close to a "crime resembling theft".