Direct question, is your Monarch refund being handled the same way as any other customer's would be?
I waited until it was 6 months old to request it and beyond that I waited.
You conveniently left off that you received your refund before other customers who requested their refunds before you. Lies of ommision are still lies.
That was out of my hands. I am not the one who makes those decisions. My father worked at Lowes, he got an employee discount, maybe it is a similar thing, I did not ask.
Yeah, you see the question was asked? You failed to answer truthfully. We all know your refund was not handled "as any other customer's would be".
As an employee, I am not like any other customer, so the question is really invalid. The only customers I could compare myself to are other employees who purchased and requested refunds and as far as I can tell I received no favorable handling over any of them.