Hello,
I need to see about getting service of my S1 from order 664. Chain 1 stops working after a short period. I have to turn off power supply to make it work again. Then chain 1 stops again. At first I thought it might had been the power supply but, after trying another PSU, I am still having the trouble. I have used this second power supply on a different S1 and both chains stay running 24/7 with it.
I tried to get information on this from the chat box on the web site when there was suppose to be someone there but never received a response.
Good Day.
Do they watch this any more? I also sent a request to your email. Really need a response soon to get fixed.
Sigh two days later and still no response on how to get service with this 90 Day warranty. I guess the warranty is crap. I've tried through this, the web site and with the
jg@112bit.com email address. Does anyone have have another email address to use for them? Since I've gotten my request posted here and submitted via the 112 web site, I consider that before the 90 days time and will be bugging you till I get some answer.
Well took some badgering but finally got RMA information and was able to send back board. Getting like pulling teeth with them. Some seem to get help right off and others have to do a lot to get it. I never got a reply when they had S1s on how to use discount or compensation they offered me. Even sent email to that jg email address.