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4. To cover time used to refund this order, for each transfer needed to be made, we will charge 50 USD and all 3rd party fees. In some cases, we might also need to charge a further 30 USD handling fee for each incorrect or incomplete transfer information provided by the customer.
taking 80 bucks to cancel an order? they cant be serious lol
Seriously, don't complain, I just lost 50% on an Alpha Technoligies request, (over $3k USD) ifffff I even ever see it.
What do you mean? What happened?
Check my previous posts... Alpha is fucking people left and right.
I hit my lick in DOGE in DEC. I hit 88 million in the first 16 hours of coin being up. I gave away over 3 million in irc channel to friends as I looked at it as a joke as many. I sold all at 238, and reinvested in companys like BA, LTCGear, and Alpha tech. LTCGear is the only one to not deliver but actually pay weekly of the 3 I invested in.
I have numerous threads of Alpha Tech and the way they fuck customers, and their commitments. They claimed worlds first asic scrypt. Wow they lost that hard core. Gridseed fucked them up. And yet they aren't the ones that buried them. I have lodged complaints in the UK and they were on deaf ears... "Cross Border"
I asked for a full refund, was banned from their forums for doing so, and now pray that after they changed the TOA I get half... My down payment or deposit was $6500.00 USD. They say I could issue a refund now at 50% of initial deposit, (which was initially 100%) yet I sent an email over 65 days ago requesting a refund. Guess what... no response...
Sorry to hear that. I have an order there too. So I guess the 15-31 July shipment date is another joke?
Same here, but I haven't sent them the rest of the $ since they cant get their CC system up. Worst case my CC will give me back what I paid them a 100%.
Quit making me worried any more then I have already over my X3s. lol
Guys they are EU based.. their ToS aint vallid if they broken their promisses!
They also stated that would only give 1 year warrenty, also this is not valid. EU regulations obligates companys to provide at least 2 years of warrenty !
He's right.
Although there are some differences in UK law they cannot do that. And as we've said a zillion times here anything that conflicts with existing law in anyone's contract is void.
anyhow: http://sogahub.tradingstandards.gov.uk/Explained
I also see a lot of people saying pre-orders must die, pre-orders must die!
and they should. for that to happen the simplest methodology is to make these people adhere to the law. File compaints. File lawsuits singly or as groups. These companies are breaking the law left and right and people let them get away with it. As long as that continues, pre-orders will continue as they are, these companies will continue to fail to meet their promises and people will continue getting screwed by these people that are by all evidence operating outside the law.
Know your rights and make them uphold them. It's a 30 second google search for shit's sake.
In the UK, which is relevant for Alpha customers and may be relevant to BA if the attorneys determine that the UK is proper venue, which is being investigated now.
http://www.which.co.uk/consumer-rights/regulation/consumer-contracts-regulations
Your right to cancel Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods.
If your order consists of multiple goods, the 14 days runs form when you get the last of the batch.
This 14 day period is the time you have to decide whether to cancel, you then have a further 14 days to actually send the goods back.
Your right to a refund You should get a refund within 14 days of either the trader getting the goods back, or you providing evidence of having returned the goods (for example, a proof of postage receipt from the post office), whichever is the sooner.
A deduction can be made if the value of the goods has been reduced as a result of the you handling the goods more than was necessary.
The extent to which a customer can handle the goods is the same as it would be if you were assessing them in a shop.
Refunding the cost of delivery The trader has to refund the basic delivery cost of getting the goods to you in the first place, so if you opted for enhanced service eg guaranteed next day, it only has to refund the basic cost.