Quote from: Dargo on July 17, 2014, 10:04:27 PM

Quote from: wendel on July 17, 2014, 08:34:32 AM

Quote from: Dargo on July 17, 2014, 08:11:23 AM

The connection issues should be resolved now, so please let us know if you're still having a problem connecting to the site. We're very sorry about the interruption in service.

yes works again.
downtime was about 23 hrs.
timeframe about 7p.m. san francisco time.

you can see it at the panic sells on bitcoinwisdom pretty good. the first drop to 452.51 was due to the downtime.

OK, thanks for that information wendel. What happened was that some of our servers went down, but some traffic was getting routed to the down servers. So the site was down for some people, but up for others. The site didn't show up for us as being down until around 9pm. The problem probably showed up earlier for you because you were getting routed to the down servers while our monitors were still getting routed to the servers that were up. That's our guess anyway, because as I said, we didn't see any problem until around 9pm PDT.

One thing learned from the incident is that we need better load balancing across our servers (there shouldn't have been any traffic being routed to the down servers). We'll be putting that in place very soon and once it's done, we should see better response from the site overall. Inadequate load balancing may be partly to blame for the intermittent connection problems some clients like you have been reporting.

Hi Dargo,

thank you very much for providing the detailed information.

Fingers crossed for eliminating the issues so everything runs smoothly when the masses join your exchange.

Regards
W