Quote from: bcp19 on July 23, 2014, 09:39:44 AM

Quote from: jburke5000 on July 23, 2014, 06:30:34 AM

Hello All,

I purchased a Butterfly Labs 30GH from Ebay. I did not go into this blind. They told me that it was DOA, figured for 25 dollars what the heck. What I found was a burn spot on the PCB board right below the asic and right above R40 and R42. Looks like the placement was C11?. First does anyone know what this is on the board? Can it be fixed? I sent an e-mail to Butterfly Labs asking if they would RMA it since it was the board. We will see what they have to say. Otherwise just getting ideas on what I could do.

Thanks for any help. Let me know if you would like a picture of the board. For additional info.

John

Did you email directly or did you use the form on the website? http://butterflylabs.com/technical-support/ is the link, make sure you mention that it is a 3rd party RMA.

BFL had RMA 2 times for me back when I had singles and they were all bought second hand. It was about a 1 week or less turn around. They shipped a new miner. The problem you have now is they no longer sell them I think and not sure what kind of inventory they have on hand as I quit following them months ago. Good luck.