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Re: Bitcoinica - Advanced Bitcoin Trading Platform
by
Hannah
on 13/03/2012, 21:18:11 UTC
I was apparently force liquidated on my 750 BTC long position @ $4.46 when Gox day's low is $4.87

I was anticipating this rise & had left 750 BTC worth of limit sell orders higher than my base price with up to above $5 & some of these filled making me then short, I couldn't work out what the hell was going on when I took a look after being away for a few hours, with that price rise my limit sells should have orderly closed out my long position for a profit, instead I saw a new short position of -250 BTC which was running at a loss in a fast rising market so I just liquidated as it was impossible to understand, my margin balance before all this was at 130 BTC now it's at 19 BTC, I expect to be refunded 111 BTC & also compensated for any profit I would have made if this 'system error' had not happened

I have received no reply to an important query about my account from the 26th Feb with a follow up 1 week ago requesting a response as I can't even log in to customer support to check this - Zhoutong kindly put both these matters right asap!

My Bitcoinica ID is the same as on the forum - thanks

edit, added pic

http://i.imgur.com/eW061.png

so that's 99.5301 BTC force liquidated at $4.3658 which was never close to be refunded, BTC not $ btw plus any loss of profit from my position because of this including getting me short for -250 BTC at yet another unjustified loss

http://i.imgur.com/lRTVZ.png

see incorrect forced liquidation status for my 750 BTC long position