Quote from: Dansker on March 17, 2012, 09:42:07 PM

Quote from: Matthew N. Wright on March 17, 2012, 01:57:07 PM

Quote from: Dansker on March 17, 2012, 01:35:49 PM

Why have you taken money for it already then, when there is not product yet?

What country are you from, Dansker? I don't know about other countries, but at least in the USA it is common practice to sell what is called "subscriptions". It is basically pre-ordering and reserving a fixed amount of issues to be delivered at a later date.

As my name implies, I am from Denmark.

In Denmark, you only sell the February issue of a magazine, if such an issue exists, or is going into existance in the upcoming Februrary.

Since my purchase of the February issue, I have come to learn that it will be a March issue. Fine, I will give you the extra time, and accept a months delay.

Since it is now March the 17th, it seems the Februrary turned March issue is turning into an April issue.

I ordered this magazine in the belief that it would be delivered to me within 1 month, or max 2 in the event of unforeseen issues arising.

I see you have already charged me for my purchase, but still no delivery is being made, nor is a date of such available.

You see, I work in debt collection, maybe this makes me a bit less patient and less trustful than others, but normally I would advice my client to either write off the money spent, or initiate litigation at this point, when nothing but promises has been delivered for 1-2 months.

If you no longer want to wait then simply ask for a refund.