Most of our customers are entitled to be upset for this delay but we think the garbage going on in this thread is unacceptable and must be pruned. There are about 5 people flooding this that consider themselves to represent all our customers. We have contacted them in private messages to check what is the status of their order and they have indeed been unable to provide us with a valid order number which led ourselves to believe that at least one must be funded by one of our competitor.
This "garbage" is 100% YOUR fault for failing completely to keep customers updated, and reneging your compensation/price matching promises.
It's not acceptable to keep making promises to start production or ship, then disappear completely for weeks without any explanation, and it is our right as customers to seek a resolution of this situation through other channels when BA has completely shut down customer service entirely.