What I meant was no refund for the total purchase, the hashrate is off by 25%, I understand that there could be electronic issues but deal is a deal and they should offer full refund along with compansation they will be offering and let the buyers decide.
Since they announced that they will match the $/Gh paid you must be crazy to want/ask for a full refund now. My GB members got 0.83$/GH for August delivery. Why would you refund that when the miner should be shipping soon (1-2 weeks)? Still can't get a better offer.
... The company promised a spec. And took millions of dollars based on that spec. Basically free financing by the customers and now the company wants to compensate for their shortcomings, this is not a good business ethics period, I think they should have full refund along with the compansation plan and let the customer choose the option.
I would agree with this. The product turned out to be substantially different than what was originally ordered; not only in hashrate but in power consumption.
Now it apparently is.
A full refund option should be made available as one of the compensation options ... the customer should decide whether to get a full refund or accept the changed product.