has blackarrow account being hijacked? that's not the way to deal with customers, even if they may not be real customers..
Still not sure why anyone in this thread is being called a non-customer. BA is basing that off of assumptions because we won't tell them order information because they have threatened in the past to withhold compensation or move troublemakers to the back of the order line. So any sane person would keep that completely hidden.
simply because that is seemingly the excuse to delete posts. they concocted an excuse and used it, seems to me. oldest trick on the planet.
and you're right, not handing over an order number is not evidence that you are not a customer, it is evidence that you've been paying attention to their behavior and statements.