Quote from: zurg on July 31, 2014, 07:12:13 PM

Quote from: jomay on July 31, 2014, 07:02:06 PM

Quote from: n8091977 on July 31, 2014, 03:53:48 PM

As a paying Customer, I have been banned again for asking pertinent questions:

Now its going to be:

Distance Selling Regulations, Small Claims Court, High Court, High Court Sheriff.

It's my intended route as well. Do you want company on your journey? Wink

What are the experiences of other people? Paypal apparently refuses to refund, so should I try the CC chargeback right away? Or small claims court? I always wanted to know how that works! Yuipee!

Also, retro72 posted a summary of what went wrong and some links to legal advice/bits, but I can't find the link right now. Can anyone post the link to it? This thread is getting a bit unwieldy!

You told Paypal that this was a pre-order which is against their terms (from what I remember how people got their $ back in TerraHash fiasco), right?

Yes. PayPal does not allow the selling of products that have an unreasonable future ship date. Here are a list of falg that PayPal uses to freeze merchants that violate their terms...

* >1% monthly volume chargeback rate
* >1% monthly volume refund rate
* too many payment disputes
* violating the terms of service (including what types of products may not be sold through PayPal)
* selling products or services with known high chargeback rates
* a sudden increase in processing volume
* a sale an order of magnitude larger than your average ticket
* accepting payment too far in advance of shipping a product or providing a service

You should be able to get your money back if Alpha Tech is right and PayPal has frozen their funding.