Can someone help me out? I am getting really frustrated with CP and it seems it's impossible to get any support via email or in the chatroom
I placed a market sell order for SWARMPRE and 3 days later it still shows open... even though now there are BUY orders for a higher price. Also, I can't cancel the transaction either as it seems I need to send more BTC to my account again
I really don't get this
My Open Orders
Type Price [BTC/SWARMPRE] Amount [SWARMPRE] Total BTC Completion Action SELL 0.000182 1472.52747253 0.268 0.00% Cancel
And now there are buy orders for 0.000191
Am I missing anything?
Cheers
Edit: after sending 0.01 BTC to my CP address from a different wallet it shows this:
My Trades History
Type Block Time Price BTC Amount [SWARMPRE] Total BTC Status
SELL 2014/07/31 04:27:45 PM +02:00 0.000182 54.94615384 0.0100002 pending
My Open Orders
Type Price [BTC/SWARMPRE] Amount [SWARMPRE] Total BTC Completion Action
SELL 0.000182 1417.58131869 0.2579998 3.73% Cancel
So now instead of getting the 0.01 BTC from my wallet, exactly 0.01 BTC worth of SWARMPRE have been sold and that is the balance of my CP BTC wallet (the transaction I sent however seems to have evaporated into thin air)
Whenever you do ANYTHING on CP, you pay a transaction fee that is non-refundable, you can think about the fee like the stamp that lets your XCP order ride in its bitcoin envelope on the bitcoin blockchain. So the inability to cancel your order is because you lack the money for the stamp with which to submit your order to the blockchain.
This means it is fairlye xpensive to do anything because the dust limit and miner fee puts the minimum size at fairly high. This is why other chains are being developed, for lower cost easier trading.