Quote from: anderl on August 06, 2014, 10:08:17 PM

Quote from: kebabman on August 06, 2014, 07:54:55 PM

Yes, but don't go to PayPal, go straight to the CC company and explain the situation, they will open the dispute with PayPal on your behalf which isn't affected by the 45day PayPal dispute time limit.

Yes always try your credit card company first. PayPal terms and conditions states that if you contact them first you waive all your rights to the cc company terms for protection.

Did not know this ..will pass it along....important to know this I think for those trying cc options....(perhaps that is also why my dispute #1 failed and I lost 45 days plus..hmmmm)

Searing

Quote from: kebabman on August 06, 2014, 07:54:55 PM

Yes, but don't go to PayPal, go straight to the CC company and explain the situation, they will open the dispute with PayPal on your behalf which isn't affected by the 45day PayPal dispute time limit.

don't ask for a refund from alpha either first or they might file a 'dispute' against you ..by this i mean with amex they give the disrupted party 45 days to reply
from what I can tell then 30 days on a follow up...if you inform alpha you are refunding or going to refund to your amex card they can then file against you
and not reply for 44 days or so .initiating the 'big stall' imho .with me on my orig dispute #1 I lost (did not know for 1 week) because alpha sent an invoice I paid that was not like
the invoice showing what I still owed....just one showing I paid the 30% down thus looking like an order fufilled......amex closed the dispute...or course I redid the dispute...but 44 days
was lost and well ..it did manage to p/o amex when I put that in my dispute anyway..and they never replied on the 30 days after ...so the time I lost is significant
at this point in time with amex you want your dispute to be looked at once and refunded because all the info it is a scam is there at the get go and perhaps
amex will not play mediation tag...it is so late in the game for alpha a 44 day reply etc ...well I can't see them lasting 30 days ...but try anyway.

so just go to the cc company skip paypal (somehow also on orig dispute #1 paypal was involved..they sent me nothing but the dispute showed up on my paypal info site
I'm not sure if this was amex's doing or alpha (amex negotiates all and tells you nothing as part of the process...) but...it could have been done by either...just
muddied the waters no my orig loss of disptute #1 with amex.

anyway just tell cc company ....don't tell alpha you want a refund or they could use the above and file a DISPUTE ON YOUR that
you did not pay the last 70%.....as a stall and claim they are the victim that you OWE THEM
money...(that would send most of us on this forum really off the deep end!)

that sanitized bill they sent amex on the first dispute freaked me out..it was the 2nd dispute with amex that I filed that I a bit of info each time to their
1-800 number amex rep..as stuff happened ...ex ..this date i was banned from forums....they have no phone number on their web page anymore etc

The main thing with amex when it goes to the fraud guys you want the guy to look at the dispute notes a page or two and just "know" at glance
it is a fraud...cause it is all laid out....should be easy enough to map such out in a manner and in say amex's case just feed the 1-800 amex reps
this info a bit over numerous calls....

I WOULD NOT except as supplement upload DOCS to them and expect them to read that ...imho they are just gonna read the dispute info that
you gave the amex reps....they are likely too swamped for a big investigation...so if you lay it out well..they will see it is an obvious scam and 1)
either send them a scathing letter with emphasis on your points which alpha will likely ignore and lose the dispute or 2) simply do the refund
(assuming alpha has funds/methods they can access yet) cause they like your dispute info all there no hassle and less work from them...and
then the alpha fraud guy can just move on to his next dispute case.

anyway whatever you do act guick and good luck

Searing

Quote from: kebabman on August 06, 2014, 07:54:55 PM

Yes, but don't go to PayPal, go straight to the CC company and explain the situation, they will open the dispute with PayPal on your behalf which isn't affected by the 45day PayPal dispute time limit.

This was true on my dispute #1 which I lost with alpha..it seems paypal at least flagged my paypal account as having a dispute
although I got no further info on the dispute in anyway by paypal.

The second go around dispute #2 I filed with details to the amex reps directly and them adding stuff
to my dispute page (use the www.coindesk.com article and www.alpha-t-net own news on the
silly stock stuff...but READ over the phone the amex rep as you shoot all this stuff to them bit by bit
...the links directly ..it is a pain for the direct coindesk article but
again imho amex fraud people usually just look at the dispute page to start not the extra docs
say you could not get the doc to upload (was true also in my case anyway) and just read
them in ..I think the coindesk article made a good impression and the news alpha puts out
about equip to stock makes them look like idiots...make sure to get them both sites...imho

anyway 2nd dispute that I won paypal never got involved at all ...and that one I got my full refund

anyway just so folks know who are trying amex card refund and or it may apply to other cc companies

Searing

Quote from: pw4x3r on August 07, 2014, 01:13:10 AM

Please don't forget guys... I don't see this posted on here? Huh

but.... over here at http://www.alpha-viper-group-action.com/ they are collecting a pool of those seeking refunds for a class-action suit that Alpha much deserves. I won't post any details on the updates we have received publicly here... but... the more the merrier.... get on the list if you are not already.

additionally I'd also do the above also just in case

Searing