Quote from: MemoryDealers on March 29, 2012, 03:08:11 AM

Quote from: trentzb on March 29, 2012, 02:10:31 AM

Have you done business/trades with Roger? If so, and a success then great for you. I tried recently and it failed miserably. I recovered my funds fortunately, never thought Roger would keep them and he didn't, but the experience definitively turned my wife off to Bitcoin trades. Now I have to do it without her permission.

Roger has done much for the Bitcoin community and I applaud that, however MD needs some massaging with regard to how they treat customers...and not just for Bitcoin trades, I have pointed several California and US based educational institutions to buy fiber/other products from MD for years, they have reported satisfaction in most but not all transactions.

Keep up the Bitcoin support Roger, but massage Bitcoin physical trade TXs and customer experience a bit. I think it would prove itself on your bottom line.

Trent,
Thank you so much for your past referrals.
From what I recall of your specific order, you were trying to buy Bitcoins from me via credit card.
The card and information you were using set off just about every red flag possible indicating credit card fraud.
I am not saying that I think you actually were trying to commit CC fraud, but it didn't look safe enough from my end to justify the risk.
I don't think I even billed your CC, so I never even had your money.
Unfortunately we have had to reject between 1/3 to 1/2 of our Bitcoin orders due to the high risk of fraud,
but I am glad to say after selling tens of thousands of dollars worth of Bitcoins by CC and Paypal, I have not had a single fraudulent order slip through.
If anyone else is ever unhappy with an order, they are welcome to contact me about it directly at any time.
I will personally work to take care of any problem.
roger@memorydealers.com

I will continue to push business MD's way. In my book, Roger still rocks, although my wife (whose CC it is) vowed I would not have sex until I sent Roger a nasty email. Roger, I have to PM you something nasty, sorry.

The only reason I know this was a fudge on MD/Roger's part (or likely his processor, somebody perhaps in TO or Vallejo?) is because in the late 90's I wrote much of the pattern match code that FD used for AVS (the backend that Visa/MC used/uses). Granted, they may not still use that today but I feel confident I know how they work. They do put the fear of God in merchants. Roger, get to know (personally) some of the folks here. I am in your neighborhood in a month for a convention.

On Topic: I pledge $500 to NewEgg and $500 to MD, oh wait, MD accepts BTC? Expect some orders...