Quote from: CEX on August 10, 2014, 03:08:22 AM

Quote from: ldh37 on August 09, 2014, 06:53:45 PM

CEX,

auto-payout is still not working. My BTC balance is twice my payout threshold now and still no payout. Can you please provide an update on when this will be fixed??

I was going to enter another support ticket for this issue but your support also does not work. lt launches and then redirects to your sign-in page but never gets past that - you can enter your login credentials over and over again but it never lets you in - it just keeps prompting you to login again even though I receive emails from you telling me I had a "successful authorization" each time. Can you please fix your support page. I have also posted this on your GHASH.IO thread yesterday.
https://bitcointalk.org/index.php?topic=627111.msg8261156#msg8261156

Hi there, we have seen the issue you raised on GHash page. It seems the access issue is specific to your situation.To identify your account name and email for security please can you email the access problem to support@cex.io then we can identify what the fix may be. Auto payout issue is currently under investigation.

Thanks for the reply. My auto-payout did finally work today, although it was more than twice the payout threshold I have set.