Quote from: marvinmartian on August 02, 2014, 07:59:55 AM

If you have a Cointerra machine and you feel they haven't lived up to their promised service or performance, here's another link you can try to get some resolution. You won't have to pay for it either:

http://www.bbb.org/central-texas/Business-Reviews/virtual-currency/cointerra-inc-in-austin-tx-1000104440/

I have also filed a complaint with the Texas Attorney General https://www.texasattorneygeneral.gov/consumer/complain.shtml

Even-though the Attorney General can not seek restitution for you, I still felt that their unfair business practices needs to be brought to there attention!

I have purchased 3 units from CoinTerra and all 3 had to go through their lengthy RMA process. CoinTerra would only repair one at a time and the repairs have only lasted a month. Now all my miners are out of warranty and are running too hot again. I contacted CoinTerra and once they found the units to be out of warranty I receive no reply to my requests. Only confirms my suspicions that you would only get one repair out of them if you where lucky.

Even though there maybe some compensation from the Class Action Law Suit coming out of California it will only be related to the companies inability to hit the 2Th's mark and the excessive power consumption in conjunction with not being able too deliver the units in a timely fashion.

Their is nothing filed in the Courts to address the major losses of revenue due to CoinTerra's lengthy RMA process. Which I found to be on a average of having a 6 weeks turn around until the unit is back in service and functioning normally. Nor for the time frame of the units operating even below the 1.6 Th's level till the RMA was recognized and CoinTerra took action to receive the units back.

As we all know time vs hashing power vs difficulty = major losses in revenue.

So, will CoinTerras consumers ever get what they are entitled to???
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