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AMT,
Sorry my last message was confusing. Here is the status.

4 cards are hashing.
Top card has no lights and seems dead. Is there something we can check to see if its initializing correctly?

Thanks in Advance.

Yes, unscrew the side and make sure the top card's two connecting cables are plugged in tightly, sometimes they can come loose in shipping. Also check the other end of the cards cable as the based of the motherboard, just follow it down and make sure that's plugged in tightly as well.

AMT,
Yes, made sure the two cables on top were tight. To be clear, one is a ribbon and the other is a power cable.

I also swapped out the power cable with the one below it (since it worked) and verified that the power cable is good.

Also swapped out the ribbon with the one below it and still same issue. No lights are coming on the top card and it does not show up in the interface.

Let me know what else to try.

Thanks in Advance.

Turn off the miner, unplug one of the other boards and plug it into module which isn't lighting up, leave another card unplugged, turn it back on. <- Thinking electric now. Do the same with the ribbon cable from the unplugged card.

AMT,
Did as you said. Still no lights on the top board with the second board two cables detached.

I also switched the cables from the top to the bottom card and the second card still functions. So its not the cables or the connection to the motherboard.

Let me know what else to try.

Thanks in Advance.

Didn't you say that you received two miners?

Yes, my brother is going to setup the second one at his house. He's still at work. Will let you know how his works.

Thanks,

Well the idea was to test the draw from outlet, but from what you said after it looks maybe a board may be bad which we'll replace quickly. But test the other miner just to make sure you dont have a similar problem.

Will do, thanks. He's going to test tonight or tomorrow.

Thank you