Quote from: RawDog on August 21, 2014, 06:46:27 PM

Quote from: jtoomim on August 21, 2014, 05:33:03 PM

Most of the rest of the staff is busy with issues related to recently beginning shipping, like handling support requests, fixing newly discovered issues with the firmware, etc.

I think most of the staff is working on the SP50. Cash refunds helps no one. The only thing which will make Spondoolies customers get back on track is an insane deal and early arrival of the new machine. I'll take two please.

Spondoolies should spend all the compensation funds getting the SP50 out earlier and more efficient. Why give cash back? Nobody wants cash. They want hashing. Isn't that clear?

Please, Spondoolies, don't send any money back. That does us no good at all. We don't want money - we want hashing. That is why we came to you in the first place. Can't you give the people what they want?

You know, this isn't exactly a bad idea.

All customers who bought SP30 would like to have best hashing hardware possible. Spondoolies has lots of expertise and little cash. Why ask them for cash? They will skimp about trying to distribute a cash refund. A cash refund will cause them to fire some staff and cut some capacity which could otherwise be converted into better future products.

What does Spondoolies have plenty of? Talent. Let them pay their shortcomings with something they have loads of. This way, they won't try to short anyone. They may even feel bad and give generously. They won't be giving cash generously.

So, compensation is probably better given in the form of future product rather than cash.