Quote from: jtoomim on August 23, 2014, 06:36:08 AM

Quote from: wissam on August 23, 2014, 01:23:17 AM

If you can please outline the costs involved in these for me to compare that would be helpful. I'd like a comparison to understand the on-going costs and I want to know if those hosting services are endorsed by Spondoolies and if they will be updating firmware and looking after our devices to provide the best efficiency of the machines the same way that Spondoolies does, because I don't have the time to be logging into my 25 units (Plus the more that will follow should I become a happy customer) and worrying about if something goes wrong I have to pay shipping back to Spondoolies for repairs and all that stuff etc. Also I know that when there is down time due to device issues or hosting issues Spondoolies will put up extra machines to cover the downtime, I don't know if other providers do that, I don't think they do because they won't have the machines but you do. These are all reasons why I wanted to stick to the original plan of hosting with Spondoolies to begin with.

Our prices are listed on our website, http://toom.im. As far as I know, they are the best prices offered by anyone who currently has capacity. For 3 month terms (paid in advance), 29 SP30s would cost $21663 for 3 months, or $7221/month, or $249/SP30/month. We also have rates for 12-month terms ($210/mo each), 6 months, and 1 month. We do not offer bulk discounts as a matter of principle -- we really want Bitcoin mining to be decentralized.

We can accommodate your 20 or 25 or 29 SP30s. Not a problem. It would be nice to know how many you actually have on order, though.

We update firmware as often as you want us to. We watch over your machines and will usually notice when something is wrong before you do. I'm a decent programmer, and I also hire other decent programmers, and we'll be deploying some tools (or possibly Hashrabbit's) to monitor your machines and the datacenter. Spondoolies is sending me the monitoring software they use in their DC, but I suspect we'll be able to improve upon it, since hosting machines is our core competency.

We do not currently intend to compensate miners for downtime. We will provide refunds on our monthly fees if we fall below 98% uptime. I expect our uptime to be in the mid- to high 99% range starting in September. (Our early adopter customers have had to put up with about 10 hours so far of planned downtime as we finish our facility.)

We will keep spare power supplies on hand in case of PSU failure. We coordinate closely with Spondoolies for SSH support during software and firmware issues that we can't fix ourselves. Collider can attest to this -- he had a stuck FPGA issue a while ago that we were able to fix within a few hours with Zvi's help.

Our cooling system is pretty good. You should expect slightly (maybe ~0.5-2%, still need more data) higher hashrates in our DC during the summer than in most other DCs, including Spondoolies. Once the fall/winter arrives, it should get even better. I'm editing and uploading a video to Youtube now about this; I'll post a link soon.

By the way, I haven't received any emails from you yet. Please make sure you sent it to the right address, and maybe try PMing me too. You can use jtoomim@jtoomim.org, j@toom.im, or orders@toom.im.

Thanks for your explanation I believe I'll be hosting with you. I emailed the information to orders@toom.im so all information is in there please check again. If you couldn't find let me know and I'll resend to you again.