Quote from: CSL on August 28, 2014, 01:54:30 AM

Quote from: King Dragon on August 27, 2014, 03:06:48 AM

Regarding "when can people withdraw?" Well, right now.

Please explain exactly how people can withdraw "right now".

Quote from: King Dragon on August 27, 2014, 03:06:48 AM

CR1.0 accounts are held in a database statically so we know who exactly is owed what.

Great. The unaffected coins can be returned to their OWNERS then. An option which should have been available to your customers the instant you decided to close down.

Quote from: King Dragon on August 27, 2014, 03:06:48 AM

We'll have to manually go through all 180 coins and either refund every user the coins that weren't stolen

Or you could make use of the database you claim lets you know exactly who is owed what.

Quit stalling. Either release the unaffected coins or state that you have no intention of doing so.

Withdrawing right now applies to the current market pairings that are on the current public beta. KD specifically outlined this in his previous post. Withdrawals can be initiated via the 'My Portfolio' page (upper right corner, click your username, choose my portfolio). Afterwards click on the "+" sign in front of the coin you'd like to withdraw. Rest should speak for itself.

It is our intention to refund or return all coins to each customer, this was not possible when we closed down due to the fact that the previous system was vulnerable to attack, hence the mess that followed. That being said at that time we just stepped up/in and didn't had a complete in-depth view or knowledge of the previous system. Closing down was, in our opinion, the only sensible thing to do.

We will make use of the database that we claim to have, how are we gonna refund / return the coins if we don't even know who should get what? If we didn't had it we wouldn't make the claim to refund or return coins, would we?

We are not stalling, we are prioritizing the efforts to get you your coins back. We could go through every user account or return request by hand, but that would mean that there isn't time in the day left to code and make sure there is an exchange to generate revenue to reimburse the users...