Quote from: suzukii on August 29, 2014, 11:54:42 AM

Greetz everyone.

I'm in the United States.
After 4 months of having a paid in full status on KNC's website for my batch 2 Neppy (even though I requested a refund, they still shipped) I get this message yesterday from the UPS Message center:

"UPS DELIVERY Exception Reason:
A VALID TAX ID OR DEFERMENT NUMBER IS MISSING AND IS REQUIRED FOR CLEARANCE. WE ARE WORKING TO OBTAIN THIS INFORMATION. Exception Resolution:THE PACKAGE IS AT THE CLEARING AGENCY AWAITING FINAL RELEASE."

Does this mean that I have to have a Tax I.D., go to UPS & pay taxes which is even more money than I already paid $10.2KUSD? If so, lesson learned. Never again.
Does anyone here have this experience?

Dealt with this crap on my SP30 order the item shipped from Israel to the US in one freaking day and has been help up in customs for two days. I had to email what is called a customs form 50 with my taxID/SSN and address. Basically information they already had. Then the FDA decided to also hold it another 12 more hours and the finally released it at 3.30 am today.

Guess what lass a$$ FedEx now tells me it missed the morning sort even after they had already got the clearance at the 3.30am release. So now I am looking at a Tuesday deliver for an item that was shipped with $300 two day intnl shipping.

So no hashing for me over the weekend before DIF goes up to 27k that's almost $240 in lost fiat earnings basically .5BTC I could have earned. I asked them to request Saturday deliver and still have heard nothing yet WTF. FEDEX sux!!!

Either I will contact billing over the weekend and bitch and moan for a refund or something on the shipping and then try and get it credited to me by the hardware vendor.

long short calling FedEx is a waste of time they do stuff at their own pace. I already knew they needed this info on Wednesday and phoned in the info , requested the form etc. but they still did not submit anything until the person that processes international orders in Memphis TN (stupid lazy southerners) called me at 8am Thursday to tell me what I already know : my item was being held by customs. and that the needed the import form.

I emailed it to her within 45 mins and she claims she submitted it but the item was not released by customs till 3.30 am.

Its a clusterfuck bro, if not for the rising DIFF I could handle it in a relatively sane fashion but like the rest of us I'm in a race against time to ROI.