Quote from: gawminershelp on August 30, 2014, 01:25:46 PM

9 days ago, I tried to purchase a single megahash hashlet from them.

I entered my credit card information and hit continue. I then got an email from my credit card company saying that the order had gone through as shown here

I sent them a ticket within ten minutes and it took six days for them to give any kind of reply, which said that "it did not go through"

This runs contrary to an email from my CC company and my CC statement, saying that it went through. I contacted them again and called support many, many times, and never was I able to accomplish anything.

I just want to get some closure on this since the price of the Hashlet is now 250% higher for the same thing and I'm out the money that I gave them.

At least I made a small initial purchase before the planned larger one....

I do not plan on dealing with them in the future, and suggest that you do the same.

Hi! Has your ticket been resolved yet? If not, please send me your ticket number and I will look into this for you. I agree, you have waited an extended period of time. I am sincerely sorry for that. If there is anything I can do to help. Please let me know.

Amber
amber@gawminers.com