Quote from: donesek on September 01, 2014, 07:51:04 PM

Dear
I send NO LAY bet on horse racing and my bet is winning ( no horse win) but I send bitcoin from my blockchain bitcoin adress,not from my bitcoin counterparty adress.
I no receive my winning,also not receive any refund in my bitcoin adress ( blockchain).
I suppose that you convert my bitcoin winning into XCP ,but how I can obtain bitcoin funds if you convert into xcp because I no can convert my blockchain bitcoin adress into counterparty bitcoin adress.
Please give me instruction.
Sorry on my bad english but I belive you understand what is problem

Hi,

We have reviewed your BTC bet and at first look it appears that the bets you have placed were too close to the deadline of the bet and therefore were not placed.

Since no bet was made on the blockchain the system should refund you. At the moment some of the funds that should be refunded are flagged for manual review, as in this case. After looking into the details of that bet we will send you your funds to your payout address.

Regarding the use of XCP in your Bitcoin wallet, there is an excellent video guide for importing funds ("sweeping" as it is referred to in Counterwallet) from Blockchain.info wallet to Counterwallet where it can be used to make safe bets without depositing.

https://www.youtube.com/watch?v=Gj11Lmc7GMU&feature=youtu.be