Quote from: johnthedong on April 25, 2012, 05:06:50 AM

Quote from: Xiong Zhuang on April 25, 2012, 05:00:51 AM

Quote from: johnthedong on April 25, 2012, 04:00:39 AM

Quote from: Xiong Zhuang on April 24, 2012, 01:05:28 PM

Because I don't have an account on this forum so I post this thread with my friend's account. I lived in China.

I am not making a drama about my case but only looking for help. Please be patient and read my story below:

In the last year, for some reason which I am not proud of, I had this amount of money be stuck on Campbx. After a long time of communication till last month, they finally believed the money belongs to me. They asked me to provide a notarized translation ID and passport document for my account verification so they could release the money to my account.
As they asked, I provided my original photo of my ID, a notarized translation of my ID and the original photo of my passport to them. After a few days they told me my account is verified and then released the $2364 to my account on Campbx.com. On March 31th, they approved my withdraw request and ready to wire transfer the money to my bank account in China. But for some issue of themselves the transfer is delayed till yesterday. Yesterday they told me they are convinced my ID is faked. I told them I have no reason to fake my ID and there must be some misunderstanding but they told me my ID is a confirmed fake and they cannot help you anymore. So here I am asking your guys for help.

This is my argument：

1. For almost eight month of communication I finally see the end of my case, I never will take the risk of using a fake ID to ruin it.

2. It doesn't make sense that I provide a faked ID and a real passport. In China everyone has a ID but not everyone has a passport.

3. They already verified my account on March 9th, but all of a sudden they told me my ID is faked just before they are going to wire transfer the money to me. This doesn't seem to be right.

I don't know if Keyur will reply my mail anymore so I post my question here which I already sent to him by email:

1. Which document you believe is faked, the original ID photo, the translated ID?
2. Do you believe my passport photo is faked?
3. In what evidence you conformed my document is faked?

I really appreciated what Campbx did to help me get back my money but this result is not acceptable to me. Anybody have any idea what I should do to prove my ID is not faked?

Did they provide any proof that your ID is faked? Any indicators that made him believe that?

Not yet, last mail from Keyur said they cannot help you anymore, no reply and not answer my call since then.

That does sound unreasonable I guess as they should give you a chance to explain too. They seem to have a clean history, so let's see what Campbx has to say in defence...I would be apprehensive if they freeze client's funds for no reason at all.
You should probably move this thread to Trading Discussions subforum too as complaints usually go there.

Thank you for your advice. Keyur knew that I will post this on here and I sent him the link, so I believe he's watching this thread now.