Quote from: shwin on September 04, 2014, 10:38:21 PM

Quote from: cryptoman12 on September 04, 2014, 08:20:46 PM

Quote from: Pride-C-CEX on September 04, 2014, 04:08:27 PM

Quote from: devega on September 04, 2014, 09:18:57 AM

Quote from: shwin on September 04, 2014, 12:06:20 AM

FROM C-CEX SUPPORT

"Looks like You deposited to address You generated before official announce. Those addresses are not valid"

they have permitted to generated deposit address with the wrong wallet after that is our fault ?

SHAME ON YOU C-CEX

Have the same answer. I've red C-CEX documentation, and there isn't written nothing about the duty to wait for the announcement. C_CEX let us generate the SSV address, and we sent there our money. I want my money back. If they lost them, they have to buy SSV from the market.

C-CEX deposit rules:

"Cryptocurrency deposit and withdrawal rules
All cryptocurrencies are deposited by sending the amount to the Exchange's generated users address. These addresses are generated on demand by clicking "New address" in the "Funds" section.

Cryptocurrency withdrawals are made at the "Withdrawal" interface in the "Funds" section by sending available amount to desired address.

All cryptocurrency deposits and withdrawals are automatic and initiated instantly. All possible delays with transfering funds after successful withdrawal are not related to Exchange. Successful withdrawals are always confirmed by transaction ID.

We are not responsible for deposits and withdrawals made in wrong forks of specific coin's blockchains if there is no updated wallet version in official coin site and no notification made by coin developer."

I do not handle the server side of things but I spoke with someone in our chatbox who had this issue and resolved it with them. I am making Support aware of the issue to try to get this taken care of in a timely manner. Sorry for the mix up on our end.

I hope that you will fix the problem with early deposits Wink

If they won't return the coins, it might be the last breath of C-Cex due to very, very bad PR here and everywhere on the internet Tongue

i got refundeded by c-cex

Could you paste the history of your correspondence with c-cex? plz