Quote from: littleai on September 11, 2014, 08:56:06 AM

Terrible service attitude from CEX.IO if it is true Angry

We would like to make a response and clarify our position on the CEX.IO chat rules.

We have always had a rule governing advertising via our chat box, the original statement in our rules is:

'Profanity, verbal attacks on others, on-line dating, advertisement of any sort, or promoting any business opportunity is not allowed.'

During the last few weeks talk of other competing businesses became almost the sole topic of conversation in our chat facility, to the point where certain users were treating our chat as a place to ask/offer help with rival systems. While we support free speech and welcome competition, we cannot allow our own facility to be misused in this manner, this is not only bad for our business, but also impacts on the ability of new users to seek help with cex.io/ghash.io systems.

We had been lenient on users mentioning competing business trade names/URL's until this point but felt that we should steer our chat box back to its original purpose, being a resource offering a community and help for our own site.

So, the new rule clarification is:

'DO NOT advertise or promote rival businesses or attempt to influence other users to migrate to one - Repeated posting of other businesses details will be considered advertising.'

We hope this clarifies our position and that users understand what is, and what is not allowed in our chat.