Just created an account at this site to attempt to file a claim against alpha-t but seemingly unable to complete the registration process. Does it not allow individuals to signup with US-based residence?
You need a service address. Please read this site
http://abunchacrap.com/Alpha01052014/atindex.html Scroll down to the bottom and read the info there. There is also a lot of info there you may need to build your case if Alpha decide to defend it.